Privacy Policy
PRIVACY POLICY
Haq Chain is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with us.
1. Ownership of Content and Intellectual Property
All content on this website, including text, images, and logos, is the intellectual property of Haq Chain Designer International (Pvt.) Limited unless otherwise stated. All trademarks, logos, and product designs are owned or licensed by us. Unauthorized use, reproduction, or distribution of any content without our written permission is strictly prohibited.
2. Use of Website Content
You may not copy, reproduce, distribute, republish, download, display, post, or transmit any part of this website without our express written consent. While we aim for accuracy, we are not responsible for typographical errors or display inaccuracies, including variations in image colors due to device screens.
3. Privacy Policy Overview
This Privacy Policy governs the data collection, usage, and disclosure practices of Haq Chain for both Visitors (browsing users) and Members (registered or purchasing customers). By using our website, you agree to the terms outlined here and in our Terms of Use.
4. Information We Collect
Haq Chain collects and stores the information you provide on our website including name, email address, phone number, shipping and billing address, order and payment details. This information is collected when you register, place an order, subscribe to our newsletter, or contact customer support.
Additionally, when you visit our site, our systems collect details about your computer’s personal information, such as your IP address, browser type and version, time zone, referring/exit pages and site interaction data to help us optimize the site’s functionality and user experience.
5. How We Use Your Information
Your information is used for the following purposes:
• To fulfill your orders and provide customer service.
• To communicate updates, promotional offers, or policy changes.
• To personalize your shopping experience.
• To enhance our website, measure traffic, and analyze trends.
• To detect fraud or misuse of our services.
We may share limited personal data with trusted third parties such as payment processors and delivery services strictly to provide our services.
6. Cookies
Cookies help us offer a tailored experience by remembering your preferences and analyzing usage data. We use cookies for:
•Site functionality (login, cart, checkout)
•Performance analytics
•Advertising
•Social media integration
You may control cookies via browser settings or third-party tools.
•Site functionality (login, cart, checkout)
•Performance analytics
•Advertising
•Social media integration
You may control cookies via browser settings or third-party tools.
7. Protecting Your Information
Haq Chain does not permit unauthorized individuals or organizations to use the information collected from you through this website. We value your privacy and will never release your personal details to external companies for mailing or marketing purposes. However, we may disclose information in response to legal requirements or law enforcement requests.
Additionally, our services are not intended for children under the age of 13. We do not knowingly collect or process information from minors. If you’re a parent or guardian and believe your child has provided us personal data, please contact us for deletion.
8. Data Retention
Haq Chain retains your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. Retention periods vary by data type and use.
•Order Information: Retained for 7 years to meet tax, legal, and customer service needs.
•Account Information: Kept while your account is active and for up to 3 years after closure to resolve disputes or prevent fraud.
•Marketing Communications: Retained for up to 5 years after your last engagement or until you unsubscribe.
•Customer Support Inquiries: Stored for 2 years for service improvement and training.
•Analytics Data: Website usage data is kept for 2 years before being anonymized or deleted.
•Legal Obligations: Certain data may be kept longer if required by law or legal requests.
•Order Information: Retained for 7 years to meet tax, legal, and customer service needs.
•Account Information: Kept while your account is active and for up to 3 years after closure to resolve disputes or prevent fraud.
•Marketing Communications: Retained for up to 5 years after your last engagement or until you unsubscribe.
•Customer Support Inquiries: Stored for 2 years for service improvement and training.
•Analytics Data: Website usage data is kept for 2 years before being anonymized or deleted.
•Legal Obligations: Certain data may be kept longer if required by law or legal requests.
9. Customer Care
For questions or feedback, please reach out via:
Email: care@haqchain.com
Phone: UAN – (041) 111 786 999
Physical Address: Rail Bazar, Faisalabad, Pakistan
Email: care@haqchain.com
Phone: UAN – (041) 111 786 999
Physical Address: Rail Bazar, Faisalabad, Pakistan